Experience

Kroger Health and Wellness

• Lead a 35 direct-report engineering organization supporting patient identity, healthcare data, communications, and platform initiatives tied to 96 million patient records
• Helped design and support an AI-driven patient communications middle layer spanning SMS, phone, and email outreach
• Reduced prescription return-to-stock by 9%, lowering waste, shipping, inventory handling, and labor costs
• Improved patient response and reduced no-show rates through multi-channel communication strategies for pharmacy and care workflows
• Created Kroger's Enterprise AI Driver's License program for corporate associates with practical training, guardrails, and enablement
• Led EMPI and personalization initiatives using probabilistic matching and weighted identity logic to improve patient safety and targeting

Technologies: Python, Java, Node.js, TypeScript, SQL, Azure, AI communications, probabilistic matching, EMPI

Walgreens Boots Alliance

• Led teams of 9-12 engineers for a national COVID response platform delivering testing, treatment, and vaccine scheduling
• Supported peak appointment creation rates exceeding 70 bookings per minute across the United States
• Used Azure services and Kubernetes architecture to maintain uptime, scalability, and security for patient-facing systems under extreme load
• Added insurance validation via Experian Health and helped deliver OCR-based insurance card reading to streamline patient intake
• Led the Digital SRE SWAT Team and scaled reliability practices across digital systems, right-sizing 1,600+ Kubernetes deployments
• Reduced CPU allocation by more than 65%, saving over $190,000 per month in CPU costs without impacting reliability
• Led pharmacy and retail integration connecting prescription workflows to the IC Plus POS platform

Technologies: Java, Spring, React, SQL, Azure, Kubernetes, OCR, Experian Health, enterprise APIs

Pymt

• Founded and built a full retail POS and payments platform used by more than 3,500 merchants across the United States and Canada before a successful exit
• Led architecture and development of online and in-person commerce capabilities across payments, inventory, reporting, and operations
• Designed APIs used by merchants and partners for custom workflows and integrations in payments, analytics, and business management
• Operated in PCI-regulated environments and developed secure architecture and access patterns for payment data
• Adopted GraphQL early as part of a modern API strategy while leading engineering, product, and operations through growth and acquisition

Technologies: React, React Native, GraphQL, Node.js, PostgreSQL, AWS, iOS, Android

UAB Medicine

• Led a peak team of 38 supporting clinical and operational platforms in one of the largest academic medical environments in the country
• Helped build one of the first patient portal experiences and a controlled patient-to-provider messaging platform on Cerner rails
• Led systems integrated with Cerner and Oracle Health EMR, including self-scheduling, mobile EMR, digital consent, analytics, and operational workflows
• Developed advanced analytics and machine learning initiatives for patient matching, PDMP-related efforts, and regulatory reporting
• Built an award-winning 340B drug reconciliation system that improved pharmacy compliance, financial accuracy, and operational visibility
• Helped drive early React Native adoption for healthcare use cases

Technologies: Java, React, React Native, SQL, Cerner, Oracle Health, mobile EMR, healthcare analytics

Apple

• Delivered technical training, customer support, and team enablement in high-performance retail environments

Technologies: Customer support, technical training, coaching