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Senior Advanced Engineering Manager
2023 – PresentKroger Health and Wellness
- Lead up to 35 people across five teams, with responsibility for patient identity, patient communications, and all operational software supporting Kroger Prescription Plans (KPP), Kroger’s pharmacy benefit management (PBM) offering
- Lead patient identity, healthcare data, and platform initiatives tied to 96 million patient records
- Helped drive broad adoption of AI coding assistants and establish AI usage patterns across teams building HIPAA-regulated Pharmacy, Patient Communications, EMPI, and KPP software
- Reduced prescription return-to-stock by 9%, lowering waste, shipping, inventory handling, and labor costs
- Improved patient response and reduced no-show rates through multi-channel communication strategies for pharmacy and care workflows
- Led EMPI and personalization initiatives using probabilistic matching and weighted identity logic to improve patient safety and targeting
Technologies: Python, Java, Node.js, TypeScript, SQL, Azure, AI-assisted development, HIPAA, probabilistic matching, EMPI, PBM platforms